Staff Team PDF Print E-mail


Robert Krumrey (lead pastor)

krumfamRobert cofounded MERCYhouse in September of 1999 (with Joe Green) and has been here ever since. He attended The University of Texas at Austin where he received a Bachelor's degree in Cellular Biology - and better yet, met his wife Melanie. He then went on to receive a Master of Divinity from Southwestern Seminary in Fort Worth Tx. While attending grad school, he served as a youthtwittericon minister in Austin, TX and a university minister in Stillwater, OK. He has been lead pastor of MERCYhouse for the last 17 years. He and his wife have three kids: Kory, 21; Cooper, 19; and Kayla, 16. Robert's responsibilities at MH include leadership, teaching, and shepherding.

loispicLois Grandmaison (church administrator)

Lois has been a central MERCYhouser since 2000. She received a bachelor’s in education for the blind and also served for two years at Pine Cove Camps in Tyler, TX after graduation. She then came to Amherst to work alongside the Krumreys in the planting of MERCYhouse. Her job description changes on a regular basis depending on the needs that arise at MERCYhouse. She currently is involved with the weekly administrative details of the church, Sunday service logistics and also provides support for many MH activities. You can reach Lois at 413-374-8261 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Cindy_staff_picCindy Bishop (worship leader)

Cindy is a native of New York State and came to Massachusetts to attend UMass Amherst. She graduated with a degree in Art History and spent a year teaching English in France and another year working at a vet clinic in our area. She first became a part of MERCYhouse as a college student in 2001, and has been on staff full-time since February 2006. She is wife to Ben and mother to Soren.  Cindy is also our worship leader. You can contact Cindy at 413-221-8421 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Austin Kopak (pastoral associate) 

austinbowtieAustin hails from California and came to Umass to study linguistics.  He got a degree AND married Isabelle who came to the valley from the UK to study at Mt. Holyoke College. Austin serves in a variety of capacities but his focus is helping college students grow in their relationship with Christ and helping them participate in the mission He has for them.  Austin is also attending Gordon Conwell Seminary.  You can contact Austin at austinkopack(at) or 951-813-1675.   



Krista Webb (ministry intern)

KW Bio PicKrista is originally from Templeton, MA and came to the Pioneer Valley to study Spanish and Sociology at UMass. Having recently graduated, she now serves both the community at MERCYhouse and as an assistant to youth within Hampden county as an AmeriCorps member. Along with assisting in the office, Krista co-leads the greeting team and volunteers with Upward Ventures, a non-profit that seeks to eradicate poverty in the Dominican Republic and is supported by MERCYhouse. You can contact Krista at 978-895-8213 or kristagwebb(at)


Meghan Berry (ministry intern)

meghanMeghan is from Petersham, MA and is finishing up a degree in public policy at Umass.  She is also assisting us in a variety of ways in both administration and shepherding.  You can contact Meghan at meberry(at)